Privacy Policy

Last Updated: January 10, 2024

This Privacy Policy aims to inform you about the information that Ottomatiq ("Ottomatiq", "we", "us") collect, why we collect it, and how we use the information that you upload into our products and services. We respect your privacy and explain the choices you have regarding the use of your personal information. Furthermore, we describe how you can access, update, and remove your information.

This policy applies to all websites that we own and operate, as well as all services we provide, including Ottomatiq.co (marketing website) and the Ottomatiq application. We refer to these collectively as our ‘services’.

By registering for or using our services, you consent to the collection, transfer, processing, storage, disclosure, and other uses described in this Privacy Policy.

Information We Collect

Personal & Financial Information

Personal information refers to any information or opinion about an individual who is identified or reasonably identifiable. At our company, we collect personal information when you register for an account, create or modify your profile, apply for a job, or use, access, or interact with our services.

For all users, we collect contact information such as your name and email address. You may enter this information yourself, or it may be entered by an account administrator to create an account on your behalf. The account administrator is usually someone from your organization. In addition, we collect billing information such as Interac email address and other contact information from the owner of the Ottomatiq account.

We also collect notification and marketing preferences, as well as account information. Our core activity at Ottomatiq is to provide services that facilitate financial tracking, invoicing, payment tracking, and receipt management for business entities such as professional health and wellness services providers. To access this data, we securely store access tokens that allow us to update the accounting information in Ottomatiq on your behalf.

Log Files and Usage Data

As with most websites and internet-based services, we gather and store certain information in log files when you interact with our websites and services. This information includes your browser type, internet protocol (IP) address, language preference, the URL of the referring site, operating system, and the date and time of each interaction. In some cases, we may store your email address in the log file if it is necessary to perform the requested operation.

We also collect usage data automatically as you interact with our services. This data helps us understand how you use our websites and services so that we can provide you with the best possible experience. The data collected may include search queries, pages visited, device information, and the features and actions used. We may connect usage data to personal information to provide customer support or improve our services for individual customers.

We use Google Analytics to analyze usage data. To learn more about Google's privacy policy, please refer to Google's Policies and Principles. You can also use the Google Analytics Opt-out Browser Add-on to prevent analytics information from being sent to Google Analytics.

When you obtain support from us, you may provide personal or commercially confidential information to help us resolve the issue. This communication may occur through web-form, pop-up chat service, email, or phone, and may be stored by our third-party service providers, such as our hosting provider.

We use cookies and other tracking technologies to identify and authenticate visitors, track usage, and store preferences. You can configure your browser to stop accepting cookies, but most aspects of our services will not function properly without them. We also use other tracking technologies such as web beacons, javascript, e-tags, and HTML5 local storage to collect information about your use of our services over time. Many browsers include their own management tools for removing HTML5 local storage objects.

How We Use the Information We Collect

Principles

At Ottomatiq, we value your privacy and want you to feel secure when using our services. As such, we adhere to the following principles:

  • We will not sell or rent your personal information.
  • We do not share your personal information with third parties for their marketing purposes (including direct marketing) without your consent.

We use the information we collect to provide and improve our services, communicate with you about our services, and personalize your experience. Specifically, we may use your information to:

  • Enable you to access and use our services, including accessing and analyzing accounting information.
  • Conduct market research and analysis.
  • Provide customer support.
  • Investigate unauthorized usage of our services.
  • Improve our software and services.
  • Comply with legal obligations.

We may share your information with third-party service providers who assist us in providing our services, but they are not authorized to use it for any other purpose.

We may also share your information with other third parties in the following circumstances:

  • If we are required to do so by law or regulatory authorities.
  • If we believe it is necessary to protect our rights, property, or safety.
  • If we are involved in a merger, acquisition, or sale of assets.
  • If you have explicitly permissioned us to share your information with another Ottomatiq user.

We will never share your client information with any party under any circumstance. We will not sell your information to any third party.

We may display your company or practice name and logo on the Ottomatiq website and in Ottomatiq marketing materials, and state that you are an Ottomatiq customer without revealing specifics about the services or the relationship.

Your Rights

You have the right to access, correct, or delete your personal information at any time. You may also opt-out of receiving marketing communications from us. To exercise these rights, please contact us using the information provided below.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about our privacy policy or our use of your information, please contact us at privacy@@ottomatiq.com

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Email: info@ottomatiq.com